Hatherell’s Yard Market - Trading Terms & Conditions

Welcome to Hatherell’s Yard Market! To ensure a safe, enjoyable, and professional trading environment, all traders must adhere to the following terms and conditions.

1. Environmental Health Compliance

  • All products must comply with Trading Standards regulations. Prices must be clearly displayed, and weights provided for pre-weighed goods.

  • Products with multiple ingredients must have an ingredient list displayed.

  • Food preparation, packaging, display, and handling must comply with Environmental Health legislation.

  • Food producers must:

    • Hold a valid food hygiene certificate.

    • Be registered as a food business with their local authority.

  • Alcohol sellers must ensure they hold the correct license.

  • All electrical equipment must have a valid Portable Appliance Test (PAT) certificate, renewed annually.

2. Insurance

  • Traders must have Public, Product, and Employee Liability Insurance (a minimum of £5 million is recommended).

  • Stall helpers, even temporary ones, are considered employees and must be covered by liability insurance.

  • Proof of insurance must be provided before trading.

3. Attendance and Cancellations

  • If you cannot attend a market after confirming, notify Lianne Abbott at [email protected] immediately.

  • Cancellation Policy:

    • Stalls are non-refundable.

    • Cancellations made at least 7 days in advance may be rescheduled for a different date.

    • Traders who cancel more than three times in a calendar year may lose priority for busy dates and could be refused future bookings.

4. Payment

  • Payment must be made in full upon booking once your dates are confirmed. Payments can be made via BACS to:
    Lianne Abbott
    Account Number: 25155059
    Sort Code: 52-21-32

  • Vacant stalls may be offered to casual traders who can pay on the day after 10:00 AM.

5. Wet Weather Covers

  • Wet weather covers (2 covers and 4 clamps per stall) are available upon request before 10:00 AM.

  • Covers must be taken down and left on your stall at the end of the day.

6. Stall Allocation

  • Stalls are allocated on a first-come, first-served basis.

  • Reserved stalls are limited to those requiring electricity.

  • The Market Owner reserves the right to assign stalls at their discretion.

7. Termination of Trading Rights

The Market Owner reserves the right to deny trading under the following circumstances:

  • Non-payment of fees or arrears.

  • Breach of market rules or regulations.

  • Rude, unprofessional, or antisocial behavior towards fellow traders, customers, or market management.

    • A warning system applies: two verbal warnings followed by a written warning; further infractions may lead to dismissal.

8. Loading, Unloading, and Parking

  • Loading/unloading must be completed before the market opens at 10:00 AM.

  • Packing up is permitted only after the market closes at 4:00 PM.

  • Use the Wickwar Road Long Stay Car Park for parking. Temporary offloading is permitted at Hatherell’s Yard High Street entrance but is limited to 2 hours.

9. Housekeeping Rules

  • Product Selection: The Market Organiser ensures a diverse and high-quality range of goods and services but does not guarantee exclusivity.

  • Quality Standards: Only top-quality items may be sold; substandard goods may be removed.

  • Stall Presentation:

    • Stalls must display the business name clearly.

    • Certifications (e.g., organic) must be visible with supporting documents.

    • Keep stalls clean, tidy, and free of hazards.

  • Interaction: Sampling and customer engagement are encouraged, but noisy or aggressive marketing is not permitted.

  • Rubbish: Traders are responsible for removing all waste.

  • Trading Times: Stalls must be ready by 10:00 AM and remain open until 4:00 PM, even if stock is sold out. Use the remaining time to promote your business.

10. Additional Services

  • Installation of electrical equipment requires prior approval.

  • Electrical equipment must meet statutory safety regulations and not exceed 13 amps.

  • Electricity is available at £4 per trading day. No heaters or portable gas appliances are permitted without explicit permission.

11. Market Closure

The Market Owner reserves the right to close the market (or parts of it) due to adverse weather or insufficient attendance. Refunds may be issued at the Market Owner's discretion.

12. Contact Information

For any concerns or inquiries, contact:
Lianne Abbott
Koala Kreations, Unit 2, Hatherell’s Yard, Bristol, BS37 6BA
Email: [email protected]

13. Regulations Review

These terms may be reviewed and updated as needed. The Market Owner’s decision is final.

By participating in Hatherell’s Yard Market, you agree to abide by these terms and conditions. Thank you for your cooperation, and we look forward to supporting your success!